The account page does not have settings for email or password yet. Here is what works today.
Change your password
Use the password reset flow. It works the same whether you forgot your password or just want a new one, and whether or not you are signed in.
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Go to /forgot-password and enter the email you sign in with.
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Open the email from Snap AI Studio and select Choose a new password.
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Enter the new password twice and select Set new password.
The form tells you the minimum and maximum length if the password does not fit. After the change, you are signed in with the new password and every other device you were signed in on is signed out. The link expires after a short time and works once; Reset your password has the details.
Add a password to a Google account
If you signed up with Continue with Google, your account has no password. You can add one with the same reset flow, then sign in with either Google or the password.
Change your email address
Changing the email on your account is not self-service yet. To change it:
- Email us from the address currently on your account, so we know the request comes from the account holder. The address is on the contact page.
- Tell us the new address.
- We update the account and reply to confirm.
Your credits, plan, results and credit history stay with the account.
Accounts that use Google
If your account uses Google sign-in, say so in your email. The link to your Google account stays with your Snap AI Studio account after the change, and you can add a password for the new address with the reset flow.
If you cannot reach your old inbox
We need to confirm the account is yours before changing its email. Write from the new address with as much as you can: roughly when you signed up, your plan, and the date and amount of a recent payment. We may not be able to move an account we cannot verify.