Most data is kept while your account is open and deleted when you ask us to delete it. This page summarizes the privacy policy; where they differ, the policy applies.
What we keep and for how long
| Data | How long |
|---|---|
| Account, prompts, uploads, results and safety records | While your account is open |
| Credit history and billing status | While your account is open |
| Invoices and payment records at Stripe | As tax and accounting law requires |
| Password reset tokens | Stored only as a hash, valid for a short time |
| Rate limit counters | In memory only, never written to disk, cleared when the server restarts |
| Deleted data in backups | Until the backups rotate out, as the privacy policy states |
Where your files are stored
Uploads and results are stored in cloud storage, and the app and database run on servers in the EU; the privacy policy names the providers and locations. Your files reach you through access checks or short-lived signed links. A result you share to the gallery becomes public until you unshare it.
What model providers keep
Your prompt and files also pass through the gateway and the model provider that ran your job. Their own policies govern how long they keep request data; some keep it for a limited time to monitor abuse. See Do you train on my images.
Deleting data
You can do these yourself:
- Unshare a result to take it out of the gallery.
- Remove a saved API key on your account page.
For everything else, email us from the address you sign in with:
- Specific generations: tell us which ones (date and tool or model), and we delete them.
- Your whole account: see Delete your account. Unused credits are lost when an account is deleted.
Note
Downloaded files are copies on your own device. Deleting them from your account does not remove copies you or others already saved.
Browser storage
Your browser also keeps some data for the site, such as the sign-in cookie and a draft of your prompt and settings while you sign in. The privacy policy lists the cookies and browser storage the site uses.